Kevin Hoang
2025-10-24
One of the most rewarding parts of my role at Viva Tours is helping travelers soak in Vietnam’s vibrant culture, stunning landscapes, and rich history without a hitch. In March, I had the pleasure of guiding Mrs Kim Bool and her husband—an adventurous Australian couple—on a 10-day Vietnam trip from Hanoi to Ho Chi Minh City. From our very first message, communication flowed smoothly. They trusted me to handle logistics so they could simply live each moment, and I listened closely to every preference they voiced.
Travel plans often shift, and this journey proved it. After a few days in Hanoi, they realized Vietnam highlights deserved more time. Instead of sticking to the basic route, they decided to add extra tours in Hoi An and Ho Chi Minh to savor every single day. With patience and flexibility, I reshaped the itinerary on the fly—securing guides, tickets, and transport—so their couple travel Vietnam adventure felt effortless and bespoke. Their glowing review later told me the effort was worth every call and late-night adjustment.
First smiles in Hanoi—setting the tone for a seamless journey.
Adding Hoi An’s lantern-lit evenings and extra Saigon food tours meant rearranging flights and hotels mid-stream. Thanks to supportive partners and a seasoned Vietnam travel agent network, every switch happened behind the scenes; the couple simply enjoyed the ride. This tailor-made Vietnam tour reminded me that a flexible Vietnam itinerary often delivers the most spontaneous magic.
Highlights poured in: kayaking through limestone peaks in Ha Long Bay, sipping egg coffee beside French-colonial boulevards, cycling quiet lanes outside Hoi An’s Ancient Town, and feeling Saigon’s electric pulse from a rooftop bar. Yet the memory they rave about most is a lantern boat ride at Hoi An sunset—an experience they almost skipped before we tweaked the schedule.
Hoi An river glowing with lanterns—an unforgettable late-minute addition.
Mrs Kim told me they rarely use a travel agent. Winning that trust—and exceeding expectations—proved the power of human connection. It’s more than logistics; it’s creating a journey where discovery, comfort, and joy intertwine. Their recommendation fuels my passion to craft future 10-day Vietnam highlights itineraries that feel just as personal.
— Kevin, MyVivaTour Travel Designer
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